Terms & Conditions

1. Acceptance of Terms

By downloading or using ChezFridge, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the app.

2. The Service

ChezFridge provides fridge inventory tracking, AI-powered meal planning, shopping list generation, and food waste analytics. Some features require AI credits purchased through the app.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information and keep it updated. You may not share your account with others.

4. Credits & Payments

• AI credits are purchased via Mobile Money (MTN / Orange Cameroon) through Nkwa Pay.
• Credits are non-refundable once purchased, except where required by law.
• Credits do not expire as long as your account remains active.
• Prices are displayed in USD and may change with notice.
• We are not responsible for failed Mobile Money transactions caused by your network operator.

5. AI-Generated Content

Meal suggestions and shopping lists are generated by AI and are for informational purposes only. They do not constitute nutritional or medical advice. Always use your judgement when preparing food, especially regarding allergies and dietary restrictions.

6. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose.
• Attempt to gain unauthorised access to our systems.
• Reverse engineer, copy, or redistribute the app or its content.
• Use automated scripts to abuse AI credit usage.

7. Intellectual Property

All content, design, and code within ChezFridge is owned by us or our licensors. You are granted a limited, non-exclusive licence to use the app for personal, non-commercial purposes.

8. Limitation of Liability

ChezFridge is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including losses from spoiled food or AI-generated meal advice.

9. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time via the Data Deletion page.

10. Governing Law

These terms are governed by the laws of Cameroon. Any disputes shall be resolved in the courts of Cameroon.

11. Monetization Programme

The Monetization Programme lets eligible users earn small rewards through post engagement and referrals. Participation is a privilege granted at our sole discretion, not a right, and is governed by the rules below. By applying you accept these rules in full.

11.1 Eligibility

• Open only to natural persons resident in Cameroon who can lawfully receive funds via MTN Mobile Money or Orange Money under their own name. Other jurisdictions are excluded.
• You must be at least 18 years old (or the legal age of majority in your jurisdiction).
• One Monetization account per person and per Mobile Money number. Households and shared devices do not qualify for multiple accounts.
• You must submit accurate identity, contact and payment details and keep them current. Providing false information is grounds for permanent revocation and forfeiture of all balances.
• We may approve, decline, suspend, or revoke any application at our sole discretion, with or without reason and without notice. No correspondence will be entered into regarding declined applications.

11.2 Earnings

• Approved users earn 50 XAF each time one of their posts first crosses the 50-like threshold. Each post is credited at most once, regardless of subsequent like changes.
• Approved users earn 500 XAF when a new user signs up using their referral code, completes account creation, performs a meaningful activity on the platform, and is not detected as fraudulent. The activities that qualify are at ChezFridge's sole discretion and may change without notice. Self-referrals are forbidden.
• Earnings only accrue while your account status is 'approved'. Likes and signups occurring while your account is pending, suspended, or revoked do not generate earnings, and cannot be backdated.
• Rates, thresholds, and eligible actions may be changed, paused, or removed at any time with or without notice. Pending balances earned under prior rates remain payable subject to these terms.
• All amounts are denominated in Central African CFA francs (XAF). No interest accrues on balances.

11.3 Payouts

• Payouts are processed in batches at most every two weeks, exclusively to the MTN Mobile Money or Orange Money number recorded on your account.
• A minimum payout threshold of 5,000 XAF applies. Balances below this amount will not be included in any payout batch.
• You are solely responsible for the accuracy of the Mobile Money number you provide. Funds sent to a number you supplied are deemed delivered, even if you no longer control that number.
• We are not liable for fees, delays, reversals, or losses caused by Mobile Money operators, network outages, regulatory action, or your own error.
• Unclaimed or undeliverable payouts may be returned to your in-app balance for retry, held pending verification, or, after six (6) months of inactivity on your account, forfeited.
• You are solely responsible for any taxes, social contributions, or declarations due on amounts received. We may withhold or report amounts where required by law.

11.4 Prohibited Conduct

You must not, directly or indirectly, and you must not assist any other person to:

• Like your own posts using secondary, alternate, family, or coordinated accounts ('self-likes').
• Operate, control, or coordinate multiple accounts (including bots, sockpuppets, or paid participants) to inflate likes, comments, or referrals.
• Buy, sell, trade, exchange, or solicit likes, follows, referrals, or referral-code signups (including via social media, messaging groups, or paid panels).
• Use automated tools, scripts, emulators, click farms, or any non-genuine engagement to trigger the like threshold or referral reward.
• Create fake, duplicate, disposable, or stolen-identity signups using your referral code, or pressure, mislead, or incentivise users to sign up.
• Post or share content that violates our Acceptable Use rules (section 6), applicable law, or third-party rights, including content you do not own.
• Reverse engineer, probe, or attempt to manipulate the earnings, referral, payout, or anti-fraud systems, including timing attacks on like counters or referral attribution.
• Provide false, misleading, or incomplete identity, contact, or payment information, or use a Mobile Money number that does not belong to you.
• Engage in money laundering, terrorism financing, fraud, or any activity that exposes us to legal, regulatory, or reputational risk.

11.5 Sanctions for Gaming the System

We use automated and manual review to detect abuse. Where we determine, in our sole and reasonable judgement, that you have engaged in any conduct described in section 11.4 or otherwise abused the Programme, we may apply one or more of the following sanctions, cumulatively and without prior notice:

• Immediately void and reverse any disputed or fraudulent earnings, including amounts already credited to your in-app balance.
• Forfeit your entire pending balance and any in-flight payouts. Forfeited amounts will not be paid out and are not recoverable.
• Suspend or permanently revoke your Monetization account, and refuse any future application from you, anyone in your household, or anyone using the same device, IP range, or Mobile Money number.
• Unfeature, delete, or take down posts associated with the abuse.
• Ban the underlying ChezFridge account from the platform under section 9, with no obligation to preserve content.
• Recover from you any amounts already paid out that we determine were earned through prohibited conduct, including via deduction from other balances, set-off, or legal action.
• Report the conduct, your identity, and any associated data to Mobile Money operators, payment processors, law enforcement, and regulators where we deem it appropriate or are required to do so.
• Seek damages, costs, and legal fees in the courts of Cameroon.

Sanctions are cumulative with any other rights we have under these Terms or at law. Our decision on whether conduct constitutes abuse is final.

11.6 No Guarantee, No Liability

The Monetization Programme is offered on an 'as is' and 'as available' basis as a discretionary incentive, not as employment, partnership, contractor engagement, or a financial product. We do not guarantee any minimum earnings, payout timing, programme availability, or continuity. To the maximum extent permitted by law, we exclude all liability for lost earnings, lost opportunity, missed payouts, Mobile Money operator failures, tax consequences, account closure, programme discontinuation, and any indirect, incidental, consequential, special, or punitive damages arising from your participation. Our total aggregate liability to you in connection with the Programme is capped at the total amount actually paid out to you in the six (6) months preceding the event giving rise to the claim.

11.7 Changes and Discontinuation

We may amend these Programme rules, change rates and thresholds, restrict eligibility, pause payouts, or discontinue the Programme in whole or in part at any time, with or without notice. Continued participation after a change constitutes acceptance of the updated rules. On discontinuation, we may at our discretion pay out verified balances above the minimum threshold using the last-recorded payment details, or forfeit balances below that threshold.

12. Contact

Questions about these terms? Email us at support@chezfridge.com.